1. A minimum of 10 guests (The 10 guests should include the Birthday child) are required for each party booking (NOTE: if you are expecting more guests to be attending, PLEASE contact us either by email at reception@airvault.co.uk or by phoning 01204 357700 as soon as possible).
2. Air Tots parties a minimum of 8 guests (the 8 guests should include the birthday child) are required for each party booking (please use the email provided above and contact number for additional guest) PLEASE NOTE Air tots parties are designed exclusively for children under 5 years old. They do include 4 adults free of charge (any additional adults must be pre booked as we cannot guarantee availability on the day) should you want to bring any older children please choose to book a children’s party NOT a toddler party.
3. Invites are provided, please collect these from reception either at the time of booking or at a convenient time for you during our opening hours.
4. We ask all guests to arrive 20 minutes before the session start time (this is to give time for checking in at reception and watching the safety video).
5. All participants attending the party MUST have a waiver form signed and completed to be granted access to the arena (a link will be sent via email on booking, please try and have all waivers completed before your party session, this will make the check in process a lot quicker, if any guests have not completed a waiver they will need to complete this on the tablets in reception before going on to arena though please be aware this may lead to less jump time if this runs into the session start time).
6. All parties are a duration of 1 hour and 30 minutes (1-hour jump session plus 30 MINUTES in the party room with the party host).
7. All members of the party MUST be wearing non-slip trampoline socks at all times on the arena (This is included in the party package).
8. Your party host will meet you at reception and once guests have checked in, they will then take all guests to watch the safety video. PLEASE NOTE AIRVAULT DOES NOT PROVIDE THE SUPERVISION OF CHILDREN, THIS IS YOUR OWN RESPONSILIBLY.
9. A 50% NON-REFUNDABLE deposit is required at the time of booking.
10. The FINAL NUMBER OF GUESTS and FINAL FOOD ARRANGEMENTS (INCLUDING ANY SPECIAL REQUIREMENTS) need to be confirmed a minimum of 7 days prior to your party (NOTE: This can be done by contacting us via email at recpetion@airvault.co.uk or by phoning on 01204 357700).
11. If any guests which have been paid for within the party package do not turn up on the day, we are unable to offer a refund due to the fact that the catering arrangements will have been finalised and the jump spaces have already been reserved.
12. Any additional extras such as Party Cones or the Pizza Upgrade (NOTE: please be aware that pizzas are a replacement for the sandwiches) must be added 1 week prior to the party date, if this wasn’t included in the original party booking.